Terms of Service

Last updated: November 14, 2026

These Terms of Service apply to your use of lorenique.com and purchases made through the store. The contracting business is Nanyang Yangxu Trading Co., Ltd., which operates Lorenique as its store brand. References to “we”, “us” and “our” mean that business.

Shopping with Lorenique

By using the website or placing an order, you agree to these terms to the extent permitted by applicable law. You must be able to enter a binding purchase contract or use the store with appropriate permission from a parent or legal guardian. Use the store lawfully and provide accurate information. Do not interfere with security, attempt unauthorised access, submit malicious code, misuse another person's information or infringe intellectual property rights.

Product listings and availability

Read each product's description, size options, measurements, colours, price and delivery information before ordering. Photographs are intended to show the product, but colour appearance can vary by display and lighting. We do not use that variation to exclude responsibility for materially inaccurate descriptions. Availability and fulfilment remain subject to confirmation; a displayed system inventory figure is not a delivery guarantee.

Prices and payment

Prices are displayed in US dollars. Applicable shipping charges and taxes, where any, are shown during checkout before payment. Use a payment option actually offered at checkout and provide accurate billing details. Your bank or payment provider may apply its own terms or fees. Changes to future prices do not alter a confirmed order except as permitted by law and agreed with you.

Orders and corrections

An order acknowledgement confirms receipt of your request. If a material pricing, listing, availability or address problem prevents fulfilment, we will contact you to explain the issue and available resolution, including a refund of any amount paid for an order we cannot fulfil. We do not silently substitute a materially different item or impose a higher charge without your agreement.

You may request cancellation within 24 hours after ordering. Orders already processed for shipment or dispatched cannot be cancelled. Changes are not guaranteed once shipping preparation starts. See the Refund Policy for the complete cancellation and return conditions.

Shipping and returns

We serve customers in the United States. Standard shipping is US$7.99 below a US$79 merchandise subtotal after discounts, and free at US$79 or more. Order preparation normally takes up to 2 business days; transit is estimated at 5–15 business days after dispatch and excludes preparation time. Delivery estimates are not guarantees. Our Shipping Policy contains the full shipping information.

Eligible return requests must be made within 30 days of delivery. Our Refund Policy explains item conditions, exceptions, postage responsibility, defective goods, exchanges and refund timing. Those policies form part of these terms. Nothing here removes rights that cannot be excluded under applicable law.

Accounts and communications

If you create an account, keep access details confidential and notify us of suspected misuse. You are responsible for keeping your delivery and contact information accurate. We send essential updates about your order and support requests; marketing preferences are handled separately as described in our Privacy Policy.

Content and outside services

Store content and third-party materials are protected by their respective owners' rights. You may use them only as allowed by their owner or applicable law. External links and services may have their own terms and privacy notices. A link does not transfer responsibility for our own obligations to you.

Service issues and responsibilities

We take reasonable care to keep store information and functionality accurate and available. Maintenance, technical faults or circumstances outside our reasonable control may affect access or delivery. Where a problem affects a purchase, contact us so we can investigate and offer an appropriate resolution. Any limitation of responsibility applies only to the extent permitted by law and does not exclude liability or consumer rights that cannot lawfully be excluded.

Customer concerns

Please email support@lorenique.com with your order reference and a description of the issue so we can work towards a resolution. Contacting us does not prevent you from using other rights or remedies available under applicable law.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

Updates and business contact

Revised terms are published on this page with a new date. Changes do not retrospectively remove rights attached to an existing purchase. If part of these terms is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Nanyang Yangxu Trading Co., Ltd.
Operator of Lorenique
Registered business address: No. 256 Fanli Avenue, Chengguan Town, Neixiang County, Nanyang, Henan, China
Email: support@lorenique.com

We’re available Monday–Friday, 9:00 AM–5:00 PM (EST) and aim to respond within 1 business day.